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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anisleidy Bello

March 31, 2026

5  out of  5
rating by Anisleidy Bello
"Me trataron bien, resolvieron los necesidades"
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tiffany munoz

March 31, 2026

5  out of  5
rating by tiffany munoz
"Excellent Service and Team ! :)"
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Yoalbys Hernandez

March 26, 2026

5  out of  5
rating by Yoalbys Hernandez
"Tuve muy , muy buena experiencia. Excelente trato, te explican todo detalladamente, tratan de ayudarte en todo lo que se pueda y con muy buenas opciones. Los recomiendo 100 % !!!!!!"
We responded:
"¡Muchas gracias por tus amables palabras! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Siempre nos esforzamos por ofrecer un trato excelente y brindar toda la información necesaria para que te sientas cómodo y bien informado. Agradezco sinceramente tu recomendación y tu confianza en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarme. ¡Estamos aquí para ayudarte! Saludos, Jasmin Valiente"
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Jurnees Dealzz llc

March 25, 2026

5  out of  5
rating by Jurnees Dealzz llc
"Luis provided great customer service, he was patience, efficient and willing to help! I was very pleased with his service."
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Eliezer Polanco

March 25, 2026

5  out of  5
rating by Eliezer Polanco
"Un buen servicio gracias"
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Sophia Carmenate

March 25, 2026

5  out of  5
rating by Sophia Carmenate
"I had an excellent experience working with this agency. Janene was exceptionally friendly, attentive, and knowledgeable. I highly recommend this agency for their outstanding service."
We responded:
"Thank you for sharing your excellent experience! I'm thrilled to hear that you had a positive experience working with our agency. Janene is truly exceptional, and I'm glad she provided you with friendly, attentive, and knowledgeable service. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and thank you for choosing our agency!"
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Gabriela Meneses

March 25, 2026

5  out of  5
rating by Gabriela Meneses
"Great!"
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Heydi Garcia

March 24, 2026

5  out of  5
rating by Heydi Garcia
"Great costumer service 👏"
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Dania Centeno

March 21, 2026

5  out of  5
rating by Dania Centeno
"Amazing service! This is a small business but definitely worth every penny. My agent helped me save money from my current insurance provider and on top of that they alert me if anything has changed."
We responded:
"Thank you so much for your kind words, Dania! I’m so glad Jefferson was able to help you get a great deal on your vehicles and that your experience with us was smooth from start to finish. We truly appreciate your trust and your recommendation to family and friends. If you ever need anything—whether it’s for your cars, home, or any other coverage—we’re always here to help!"
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Rolando Martinez

March 18, 2026

5  out of  5
rating by Rolando Martinez
"Great relationship with customers"
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Blake

March 17, 2026

5  out of  5
rating by Blake
"Janene was very helpful and a great conversationalist. More than just an insurance agent. Great experience!"
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Nataliia Graves

March 17, 2026

5  out of  5
rating by Nataliia Graves
"Jasmine and her team provided an exceptional experience from start to finish. They were professional, attentive, and highly efficient in preparing my quote and setting up my renters insurance/auto policy promptly. Their communication was clear, courteous, and made the entire process seamless and stress-free. It is rare to find such a high level of service and professionalism, and I would gladly recommend Jasmine and her staff to anyone seeking reliable insurance assistance."
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Janie Davis

March 13, 2026

5  out of  5
rating by Janie Davis
"Very helpful & friendly. Explain everything in depth for me. 10/10 service"
We responded:
"Thank you so much, Janie, for your kind review! It’s been a pleasure working with you. I’m glad we could explain everything clearly and provide the support you needed. We truly appreciate your trust and are always here whenever you need us."
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Miguel Cortes

March 10, 2026

5  out of  5
rating by Miguel Cortes
"Great service and an amazing customer service, they do everything possible to find you the best coverage at the best price available."
We responded:
"Thank you, Miguel—your words really mean a lot to us. We know insurance can be stressful, so we’re grateful you trusted us to help you find coverage that fits both your needs and your budget. If you ever have questions or need anything down the road, please reach out—we’re here for you."
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Lin Lin Usle

March 7, 2026

5  out of  5
rating by Lin Lin Usle
"Jasmin is very helpful and very professional. she tried to save my money and have a good insurance."
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Rosario Pereyra

February 25, 2026

5  out of  5
rating by Rosario Pereyra
"Excelente, precious incompetentes"
We responded:
"Rosario, ¡muchas gracias por su reseña! Nos alegra saber que obtuvo un excelente precio. Estamos a su disposición para cualquier pregunta o cosa que necesite. "
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paola texidor

February 18, 2026

5  out of  5
rating by paola texidor
"If you’re looking for a new agent in the Miami area, this is the one. The process was so seamless and Janene was super helpful. We got everything transferred from my out of state policy in less than an hour and I was able to get the required documentation the same day. Looking forward to doing business with them."
We responded:
"Paola, thank you so much for the thoughtful review. We’re glad the transfer from out of state was seamless and that we could get your documentation to you the same day. I’ll be sure to share your kind words with Janene. We truly appreciate your business and look forward to helping with your auto and renter’s insurance anytime you need us."
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Walter Miranda

February 17, 2026

5  out of  5
rating by Walter Miranda
"Excellent service. Always prompt to answer all questions. Thank you Jenin for being there for our family!"
We responded:
"Walter, thank you for the great review. We truly appreciate your trust in us and we’re glad we’ve been able to be there for your family. I’ll be sure to share your kind words with Jenene—please don’t hesitate to reach out anytime you need anything."
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Mohamad Nassr

February 17, 2026

5  out of  5
rating by Mohamad Nassr
"I know this review is long, but I promise you it’s helpful, and worth reading. After shopping around extensively for auto insurance, I honestly didn’t expect to end up this satisfied. I checked just about every major / none major company out there, quotes were consistently well over $3,000 to insure one car, largely because I had a prior accident that wasn’t even my fault. Most companies rely entirely on computerized algorithms, and once you’re flagged, that’s it. No context. No conversation. Then I found State Farm, and the experience was completely different. I completed an online quote late at night and was assigned a local office as my point of contact. To be honest, I was skeptical, I assumed the low number was bait and that once I spoke to someone, the price would jump. That never happened. The next day, I received a follow-up call and ended up speaking with Jasmin Valiente and her associate. Both were fantastic, professional, patient, and genuinely helpful. Most importantly, the price stayed exactly the same as the online quote. Not only that, Jasmin actually suggested improvements: • Adding my second car only increased the cost by about $20, which shocked me since other companies wanted a significant increase. • Adding home insurance raised my monthly payment by roughly $2. • One of my cars is brand new and requires high coverage, yet the policy was still excellent and affordable. In the end, I got coverage for two cars plus home insurance for under $2,000, while other companies were quoting me thousands more for far less. What truly set them apart was going above and beyond. They even helped me cancel my previous auto insurance when that company made the process unnecessarily difficult and rude asking for documentation they shouldn’t have. Jasmin and her team explained my rights clearly and helped me through it without hesitation. This experience gave me something I hadn’t felt during this process at all: relief, fairness, and trust. It felt human not automated, not predatory. If you’ve been shopping around, feeling discouraged, or thinking insurance companies are all the same. THIS OFFICE WILL CHANGE YOUR MIND, they are fair, human, and trustworthy. I only wish I had found them sooner. ⭐⭐⭐⭐⭐ Huge thanks, and appreciation to Jasmine and her team !"
We responded:
"Thank you so much for this incredible review! I truly appreciate you taking the time to share your experience in such detail. I know how discouraging it can feel when you’re shopping around and it seems like no one is willing to actually listen or look at the full picture, so I’m really glad you found us. It means a lot to hear that the price stayed consistent with the online quote and that we were able to improve your coverage without blowing up your payment. Helping you add the second car and bundle the home insurance the right way, while keeping everything affordable, is exactly what I aim to do. And I’m especially happy we could step in and help you cancel your previous policy and make that process easier. You deserved clear answers, respectful treatment, and someone in your corner. Thank you again for your trust and for choosing my office. If you ever need anything- questions, updates, policy changes, or just a quick check-in, I’m always here for you! -Jasmin Valiente"
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Jo Robbin

February 10, 2026

5  out of  5
rating by Jo Robbin
"Very friendly, efficient & professional. Jasmin’s office is responsive to questions."
We responded:
"Hi Jo, thank you for your review! I’m so glad to hear that you’ve found our office friendly and efficient. It’s always my goal to make sure your questions are answered quickly and thoroughly. Please don’t hesitate to reach out if there’s anything else I can assist you with! "
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Aaron Eason

February 3, 2026

5  out of  5
rating by Aaron Eason
"I’ve been with progressive for over 14years and recently Jefferson called me to let me know about some changes and rate decreases. I went to the office today and they were able to help me make the switch, add a few extras and save me a lot of money. Definitely recommend them!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Ja33. _

January 29, 2026

5  out of  5
rating by Ja33. _
"Great service and very helpful! Highly recommend for all your insurance needs."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Diego Ramos

January 23, 2026

5  out of  5
rating by Diego Ramos
"They did a great job at taking care of the insurance that I needed for my automobile. They did everything quickly and in a timely manner. Would highly recommend reaching out to them for your insurance needs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jasmin Valiente’s Team. "
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Antonio Arca

January 13, 2026

5  out of  5
rating by Antonio Arca
"Very professional and very helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Adam Sherako

January 12, 2026

5  out of  5
rating by Adam Sherako
"Great service as always"