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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francisco De Paz

September 3, 2025

5  out of  5
rating by Francisco De Paz
"Excellent Service, I recommend Jefferson for all your insurance needs!"
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Miladys Carrillo

September 3, 2025

5  out of  5
rating by Miladys Carrillo
"Jasmin and Janene at State Farm were amazing! I must have called them like 1000 times with questions and they were always patient, kind, and super helpful. They made the whole process of getting insurance easy and stress-free. Highly recommend them!"
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Eddie Rodriguez

August 28, 2025

5  out of  5
rating by Eddie Rodriguez
"These ladies are awesome. They handle all of my insurance. I carry high limits and they work hard to get me a fair rate. They make it easy and are very professional. Highly recommended. Love their agency."
We responded:
"Thank you for the 5 star review!"
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damaris rodriguez

August 28, 2025

5  out of  5
rating by damaris rodriguez
"Best insurance agency in town for all of your needs!!! 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you consider us the best insurance agency in Miami. Our team is dedicated to providing top-notch service and meeting all your insurance needs. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!"
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Emily Yuan

August 25, 2025

5  out of  5
rating by Emily Yuan
"Jefferson is great, happy to work with him"
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Hoài Niệm Official

August 19, 2025

5  out of  5
rating by Hoài Niệm Official
"It’s very helpful good greeting good service and take a good Customer I really like it and thanks for helping me and I’m appreciate"
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Sergio Barrero

August 12, 2025

5  out of  5
rating by Sergio Barrero
"We've been with this state farm team for about 5 years they always respond quickly and are ready to help we just purchased a new vehicle and they got us the insurance coverage on Monday morning while we were purchasing the vehicle"
We responded:
"Thank you so much for your kind review, Sergio! I truly appreciate your loyalty over the past five years. I’m glad we could help you get your new vehicle covered quickly and make the process smooth for you. If you ever need anything or have more questions, just let me know—I’m always here to help! Congratulations on your new car!"
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Augment Movement

August 12, 2025

5  out of  5
rating by Augment Movement
"Jasmine & Janeen have both been amazing! I came from another big insurance company where I would call my agent and never get his branch; always had to go through corporate. I appreciate the personalized service and the calls when a payment didn't go through, which is obviously not what I want to happen but it's so much nicer to receive a call from them the same day than get a notice in the mail about a failed payment a month later. Honestly, really great experience as a customer and I'm surprised and very happy to be paying less than I used to! Edit: I wrote that review months ago and continued to receive the 5 star treatment when I called to change my limits. Always pick up when I call and my previous insurer did not"
We responded:
"Thank you so much for your kind words! I’m so happy to hear that we made such a positive impact on your experience. We truly strive to provide personalized service, and it means a lot to me that you’ve noticed and appreciated it. I completely understand how frustrating it can be to deal with impersonal systems, so I’m glad we’ve been able to give you the care and attention you deserve. It’s also great to hear that you’re saving money while still getting better service—that’s always a win! If there’s ever anything I can do to help, please don’t hesitate to reach out. Thank you again for being such an amazing customer!"
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anuphap hommali

August 12, 2025

5  out of  5
rating by anuphap hommali
"Very quick response both emails and messages"
We responded:
"Thank you so much for your 5-star rating, Anuphap! I truly appreciate your support. If you ever have any questions or need assistance, please feel free to reach out—I’m always here to help!"
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Yosvany Salabarria

August 12, 2025

5  out of  5
rating by Yosvany Salabarria
"Muy atenta y buena atencion en todo momento"
We responded:
"Muchas gracias por tu reseña, Yosvany! Me alegra saber que te sentiste bien atendido en todo momento. Siempre es un placer poder ayudarte y brindar un servicio atento y personalizado. Si necesitas algo más, no dudes en contactarme. ¡Gracias por confiar en nosotros!"
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Dania Centeno

August 4, 2025

5  out of  5
rating by Dania Centeno
"Thanks to Jefferson we got a sweet deal on our 3 vehicles. The whole experience was wonderful from beginning to end. The hardest part was letting go your credit card to get insured besides that I would recommend them to my family and friends. Thank you for helping me out!"
We responded:
"Thank you so much for your kind words, Dania! I’m so glad Jefferson was able to help you get a great deal on your vehicles and that your experience with us was smooth from start to finish. We truly appreciate your trust and your recommendation to family and friends. If you ever need anything—whether it’s for your cars, home, or any other coverage—we’re always here to help!"
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Yelisa Lirio

July 23, 2025

5  out of  5
rating by Yelisa Lirio
"Me encanta el trato por parte de janene me encontró lo que estaba buscando a un excelente precio es increíble pagaba el doble en mi otra aseguraza de carro les recomiendo al 100 los precios increíbles y el trato muy profesional no duden en contactar gracias"
We responded:
"¡Muchísimas gracias por tu reseña, Yelisa! Me alegra mucho saber que Janene pudo ayudarte a encontrar la mejor opción y a un precio tan conveniente. Nos esforzamos por ofrecer un servicio profesional y personalizado, y es un placer saber que tuviste una buena experiencia con nosotros. Gracias por recomendarnos y por confiar en nuestro equipo. ¡Siempre estamos aquí para ayudarte en lo que necesites!"
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Chiqui Pipa

July 18, 2025

5  out of  5
rating by Chiqui Pipa
"Great team ! Great experience! I left the building with no confusion and no complaints. Coming from another insurance this was definitely a breath of fresh air to have people who will walk with you the whole process and not leave anything up in the air. Definitely recommend!!"
We responded:
"Thank you so much for your wonderful review! I’m so glad you had a smooth and positive experience with us. We always aim to make the insurance process as clear and easy as possible, so it’s great to hear you left feeling confident and well taken care of. If you ever need anything or have more questions, just let me know. Thank you for recommending us!"
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Gail OKane

July 8, 2025

5  out of  5
rating by Gail OKane
"Jasmin Valiente State Farm is new to us although we have been with Bob Milligan for over 25 years. Longevity service is recognized and maintained. The Customer Service is extraordinary."
We responded:
"Thank you so much for your thoughtful review, Gail! It means a lot to me that you’ve chosen to continue your long-standing relationship with us as your agency transitions. I’m committed to providing you with the same exceptional service you’ve come to expect, and I’m always here to help with anything you need. Your trust and loyalty are truly appreciated!"
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Daphne Hernandez

July 1, 2025

5  out of  5
rating by Daphne Hernandez
"Jasmin is awesome! Always responsive! Super helpful. Got the best plan for my needs thanks to her!"
We responded:
"Thank you so much for your kind words, Daphne! I’m so glad I could help you find the perfect plan and that you felt supported throughout the process. I’m always here if you have any questions or need anything in the future. Thanks again for trusting me with your insurance needs!"
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Jorge Carmona

June 27, 2025

5  out of  5
rating by Jorge Carmona
"Estoy muy satisfecho con el servicio que recibi del equipo. Siempre estan disponibles para responder mis preguntas y me ayudaron a entender mis coberturas. Se tomaron el tiempo para explicarme cada cobertura y asegurar que estuviera bien protegido. 100% recomendados si buscas atencion confiable y profesional!"
We responded:
"¡Muchas gracias por tu reseña, Jorge! Me alegra mucho saber que te sentiste bien atendido y que pudimos ayudarte a entender tus coberturas. Para nosotros es muy importante que nuestros clientes se sientan protegidos y bien informados. Siempre estamos aquí para responder tus preguntas y apoyarte en lo que necesites. ¡Gracias por recomendarnos y confiar en nuestro equipo!"
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Naylet Rivero

June 27, 2025

5  out of  5
rating by Naylet Rivero
"Jasmin and Janene were amazing! They are knowledgeable, professional, and quick to respond when I have questions. They took the time to explain my coverages and made sure I had the right protection for my home and auto. It is refreshing to deal with an office that truly cares about their clients. Thank you!!"
We responded:
"Thank you so much for your kind words, Naylet! I’m so glad Janene and I could help you feel confident in your coverage and answer all your questions. We truly care about our clients and always strive to provide the best service possible. Your feedback means a lot to us! If you ever need anything else, please don’t hesitate to reach out. Thank you for trusting us!"
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Mairovys Ramos

June 21, 2025

5  out of  5
rating by Mairovys Ramos
"Muy buena atención, muy amables los recomiendo al 100%"
We responded:
"¡Hola Mairovys! Muchas gracias por tu reseña y por tus amables palabras. Nos alegra saber que estás contenta con nuestro servicio. ¡Estamos a tu disposición para cualquier cosa! "
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Alexa Urra

June 20, 2025

5  out of  5
rating by Alexa Urra
"I wanted to take the time to leave a 5-star review. I had the pleasure of working with Janene on finding the best home insurance policy and quote for our home. She was extremely professional, timely and helped us get everything together quickly to meet our deadlines. It was so smooth, quick and efficient and I am extremely grateful for the professional service we received, she also found us the best rates and we saved a great deal of $$$!!!"
We responded:
"Hi Alexa, we appreciate your 5-star review! I’m thrilled to hear Janene was able to help you find the best policy and rates while keeping everything efficient and stress-free. Thank you for choosing us, and don’t hesitate to reach out if you need further assistance!"
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Alfonso Montes

June 20, 2025

5  out of  5
rating by Alfonso Montes
"Jasmin help me with the change over the plan and advise me with the benefit and payment for."
We responded:
"Hi Alfonso, thanks for the kind words! I’m happy I could help. Let me know if there’s anything else you need! "
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Jo Robbin

June 19, 2025

5  out of  5
rating by Jo Robbin
"Very friendly, efficient & professional. Jasmin’s office is responsive to questions."
We responded:
"Hi Jo, thank you for your review! I’m so glad to hear that you’ve found our office friendly and efficient. It’s always my goal to make sure your questions are answered quickly and thoroughly. Please don’t hesitate to reach out if there’s anything else I can assist you with! "
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Paola Reynolds

June 14, 2025

5  out of  5
rating by Paola Reynolds
"We have been with the same agency for 17 years , and kept them even when we moved from Miami 13 years ago. Recently Jasmin has been assisting me and she is extremely professional, responsive , knowledgeable , friendly and kind. I love the personal service. I even called about rental car insurance when I was in another country and they helped me thru it without having to call corporate or the whole press 0 to speak to an agent or talking to a rep in another continent. I love that they communicate via text with me. Cannot recommend them enough."
We responded:
"Hi Paola, I really appreciate you taking the time to leave such a thoughtful review. It’s been great working with you, and I’m glad I could help out with your rental car insurance questions while you were traveling. Your loyalty and kind words mean a lot, and I’m always happy to assist you whenever you need help! "
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Mike Cooper

June 5, 2025

5  out of  5
rating by Mike Cooper
"Jasmine's team was persistent and continued to talk to me after I had taken another insurance policy. They were able to give me a substantial discount on that policy and I switched to Stare Farm. Just recently, we had a cracked windshield, and Jasmine arranged for the repair. Highly recommended!"
We responded:
"I’m so happy to hear you’re pleased with your experience! Saving you money on your policy and helping with your windshield repair are exactly the kinds of things I love doing for my customers. Your recommendation means so much to me, and I’m here for you anytime you need help!"
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Coleman Chisem (Baszhead Produtions)

June 5, 2025

5  out of  5
rating by Coleman Chisem (Baszhead Produtions)
"Very knowledgeable and patience, answered all my questions help me navigate this morbid but necessary process. I would like to say thank you to Jasmin and the State Farm team"
We responded:
"Thank you for your kind words! I understand that this process can feel overwhelming at times, but I’m so glad I could help you feel more confident and informed along the way. It’s always my goal to provide clarity and support, and I’m grateful you allowed me to be part of this journey. Please don’t hesitate to reach out if you ever need further assistance."
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Charline Chisem

June 4, 2025

5  out of  5
rating by Charline Chisem
"Jasmine took her time and explained everything. She answered ALL are questions and was very patient with us. This was a great experience for me and my husband."
We responded:
"Thank you so much for your kind words! It was truly my pleasure to help you and your husband. I’m so glad I could answer all of your questions and make everything as clear as possible. I know how important it is to feel confident and comfortable, and I’m so happy that you had a great experience. If you ever have more questions or need anything in the future, please don’t hesitate to reach out—I’m always here to help!"